Autocars Pons

Letter of services

PRESENTATION

The company Autocares Pons S.L. is dedicated to the national and international transport of travelers.

It began its activity in 1931, currently has more than 17 vehicles to carry out all types of services, from national and international discretionary transport, school transport, transport of people with reduced mobility, single parties, …

Our ojective is to get continuous improvement, as we want to offer the maximum quality, comfort and safety to our customers. For this reason the management is certified, and takes care of the maintenance of the integrated system of management of quality and environment, based on the norms ISO 9001: 2015, ISO 14001: 2015 and UNE 13816: 2003.

INFORMATION

All users and clients can visit the website www.autocarespons.com for any kind of information.

Through the email pons@autocarespons.com

Or in our offices:

CLAIMS AND SUGGESTIONS

We can send any complaint or suggestion through our website www.autocarespons.com or email pons@autocarespons.com.

The company Autocares Pons S.L. undertakes to respond through the same route, and analyze all data collected and draw conclusions for continued improvement.

ANTIQUITY OF THE FLEET

The median age of our fleet is less than 6 years (2016), even though the company has a vehicle with an age of more than 12 years that can perform the services.

SAFETY AND COMFORT

Our vehicles are equipped with all safety systems, according to the applicable regulations.

We perform a periodic and preventive control in the maintenance of our entire fleet, to guarantee the maximum quality and safety to our customers.

ENVIRONMENTAL MANAGEMENT SYSTEM

The company has ISO 14001: 2004 certificate.

We conduct training courses for our drivers, in terms of efficient driving and environmental awareness.

Our vehicles comply with the current European emission regulations.

The waste generated in our activity, are treated correctly through authorized managers.

The management carries out periodic checks on waste, energy consumption and water consumption, with this information, the data obtained are analyzed and targets are set for the reduction of consumption and continuous improvement.